Consumer Ratings and Comments

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Number of Consumer Ratings: 61

Average Consumer Rating:  4 stars

Ratings Key:
  5 stars = Extremely Satisfied
  4 stars= Very Satisfied
  3 stars= Somewhat Satisfied
  2 stars= Somewhat Dissatisfied
  1 stars= Very Dissatisfied
  No stars = Extremely Dissatisfied Consumer's Feedback:

1 - 5 of 61 Feedbacks NEXT ->

Consumer: nanannoy   Date: 4/4/2014 11:56:25 AM Consumer Rating: 1 stars
I submitted my prescriptions 4 times, and they still managed to lose them. I called to ask why they "cancelled" my order after the fourth submission (and numerous calls to solve the mystery), and was told because the prescriptions were never received. If you don't want your drugs, then use this pharmacy.

Consumer: Chief_1715   Date: 3/18/2014 4:57:20 PM Consumer Rating: 1 stars
My first experience with this pharmacy. It will be my last. Once you receive your order acknowledgement by email, there is no further communications-no shipping info., no tracking info., no notice of problems or delays. They do indicate on the website that your order is either pending or processed and show a processing date (in my case they took 5 days to process the online order. They don't show a shipping date or any tracking info. If you go to the invoice page, it will show who is shipping the order but doesn't indicate when. They don't respond to email inquiries, telling you they "don't have time for emails". Today makes 36 days since I placed my order and I have no idea if or when I might receive it.. After receiving no response to several emails, I called them. Was told there was an 18 day delay in shipping on 1500 orders and they had no time to notify customers. My impression is this is a very small operation with a 1 or 2 person stall of condescending and argumentative people. There are other Canadian and Indian pharmacies online that offer much more professional service.

Consumer: stan   Date: 1/12/2014 9:02:43 PM Consumer Rating: 5 stars
I have had nothing but good service and product with my Micardis drugs from Big Mt Drug over the past 2-3 years I have been with them.

Consumer: hbb7   Date: 4/17/2013 4:03:03 PM Consumer Rating: 5 stars
I requested an order for generic Viagra from Big Mountain Drugs. I received my order in the time they said and the product is very close in effectiveness as Brand Viagra. I have no complaints after using it three times now. It is well worth it for the savings from brand Viagra.

Consumer: happywbmd   Date: 12/22/2012 4:48:16 PM Consumer Rating: 5 stars
I have been ordering from Big Mountain Drugs for several years and have been extremely satisfied with their selection and their customer service. I do have to plan ahead when ordering but with the tremendous amount of money I am saving, it's worth it. Keep up the fantastic service you provide, BMD!!

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