Consumer Ratings and Comments

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Number of Consumer Ratings: 30

Average Consumer Rating:  4 stars

Ratings Key:
  5 stars = Extremely Satisfied
  4 stars= Very Satisfied
  3 stars= Somewhat Satisfied
  2 stars= Somewhat Dissatisfied
  1 stars= Very Dissatisfied
  No stars = Extremely Dissatisfied Consumer's Feedback:

1 - 5 of 30 Feedbacks NEXT ->

Consumer: munchee   Date: 9/15/2014 5:33:08 PM Consumer Rating: 1 stars
After 14 years ordering from Northwest we ended that relationship today. The pharmacy fax was down on 9/7/14, called customer service, got another number to use, that was busy. Called on 9/11 (after receiving yet another $5.00 discount offer via e mail from them), their fax was now working. Faxed 2 prescriptions yet was unable to order on line since it stated no refills were available. Today 9/15/14, called them again since it still showed no refills available. Customer service checked and indeed had the faxed prescriptions but I had missed the deadline for the $5.00 off which was 9/12/14. Asked if they would wave the expiration date since I had been trying to order for a week now. Answer...NO, NO apology, NO discount. I asked "are you going to turn away a long time customer for $5.00? Answer yes, my answer...goodbye! Customer service means a great deal to me, shows the quality of a company!

Consumer: NWPHARMbad   Date: 9/8/2014 4:28:51 PM Consumer Rating: 0 stars
Northwest Pharmacy has no intention of providing customer satisfaction if there is an issue. They do not disclose generic name products on their web site so price comparison is difficult.You MUST ask what generic you will receive and then price check around!! They are NOT the cheapest in cost by a long shot. The customer does not get a FULL RETURN either as stated. The customer pays for ALL SHIPPING EXPENSES INCURRED IN the transaction. That means you pay when they ship the wrong item and you pay to return it!!!! Very misleading web site and customer service reps who are inexperienced. I'm out $25. of my own money on a return and have no drugs I had waited 3 weeks to receive. AVOID if you don't like headaches! Avoid if you value your money.

Consumer: susiem   Date: 8/20/2014 2:20:41 PM Consumer Rating: 5 stars
I have been using this pharmacy for several years..Could not afford to take meds prescribed by my doctor if it were not for Northwest Pharmacy..Not only the price, the convenience of ordering is fantastic..Customer Service reps knowledgeable and helpful..I do and will recommend this pharmacy!!!!

Consumer: Lake Dude   Date: 4/25/2014 10:15:52 PM Consumer Rating: 5 stars
First time Canadian Pharmacy user ever!!... I placed order on Monday morning, April 7th and received my 20mg Cialis braded meds 2 days ago on the 23rd (2 1/2 weeks later).. Pretty darn QUICK in my book... Excellent job NW Pharmacy... Some of these "Reviews" are so damn fake from other pharmacies and obvious it's not even funny...I mean come on... The meds came from India/Mauritius in the blister pack.. I compared them to the ones I have from my old local pharmacy and they look identical.. haven't used them yet since I still have some leftover and will post a review once used. I reviewed this site (PharmacyChecker) extensively to see which one seems genuine and so far NW Pham seems to be legit. Do ur own due diligence people and watch out for scammers - as in all things..!! I'm located in the Chicago burbs.

Consumer: ivan2   Date: 1/22/2014 2:07:56 PM Consumer Rating: 4 stars

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