Consumer Ratings and Comments

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Number of Consumer Ratings: 6

Average Consumer Rating:  4 stars

Ratings Key:
  5 stars = Extremely Satisfied
  4 stars= Very Satisfied
  3 stars= Somewhat Satisfied
  2 stars= Somewhat Dissatisfied
  1 stars= Very Dissatisfied
  No stars = Extremely Dissatisfied Consumer's Feedback:

1 - 5 of 6 Feedbacks   

Consumer: cjk4   Date: 4/17/2015 6:43:06 PM Consumer Rating: 0 stars
We've done business with Universal Drugs since 2007. A couple of years ago, their customer service took a nose dive. Over the last year, we have had to request a reshipment of prescriptions 3 times because of a failure in shipping. It has taken over 50 days to get some of our prescriptions once we ordered. Today, they refused to fill a prescription for its full amount even though the prescription is valid and has been an ongoing prescription from us for over 5 years. Also, their customer service people are sometimes very hard to understand. And finally, they have not been responsive to inquiries, comments or complaints.

Consumer: VicMD   Date: 11/30/2011 4:53:14 AM Consumer Rating: 2 stars
I've ordered a few times and the order was accurate. However, shipping seems to be the one thing that keeps me from giving them a favorable rating. I suggest only ordering if you have more than a month supply on hand.

Consumer: Lori F   Date: 2/17/2011 10:04:44 PM Consumer Rating: 5 stars
I am very impressed with this service. I faxed in my first order on 02/03/2011. Within minutes I received a call from Trevor A. to confirm my order. He gave me a few options, quoted me a fantastic price and told me to expect delivery within 10-14 business days. I received my order on 02/13/2011. Very happy customer, Lori F South Carolina

Consumer: thomas9   Date: 5/16/2010 9:00:28 AM Consumer Rating: 5 stars

Consumer: Dhall2001   Date: 5/14/2010 3:29:22 PM Consumer Rating: 5 stars
I think it is very gd to have a phamacy open when the dr's are open so you can get the medication started quicker.

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