PharmacyChecker's Privacy Policy

First things first: We do not sell or rent any information that you provide to us, and PharmacyChecker.com collects little to no personal information about you.

PharmacyChecker.com respects your privacy.

You have the option to sign up for our free services, but you are not required to do so. If you do use our services, the personal information that you provide is very limited and straightforward. Like most websites, we use what are called “cookies” to track your session and improve your online experience. We do not use that information to personally identify you, and are proud to be following best practices in this area.

Owner and Data Controller

PharmacyChecker.com, LLC

Owner contact email: info@pharmacychecker.com

Definitions and legal references

Personal Data (or Data)

Any information that directly, indirectly, or in connection with other information, including a personal identification number, allows for the identification or identifiability of a natural person.

Usage Data

Information collected automatically through this Website (or third-party services employed in this Website), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Website, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

User

The individual using this Website who, unless otherwise specified, coincides with the Data Subject.

Data Subject

The natural person to whom the Personal Data refers.

Data Processor (or Data Supervisor)

The natural or legal person, public authority, agency, or other body that processes Personal Data on behalf of the Controller, as described in this privacy policy.

Data Controller (or Owner)

The natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of Personal Data, including the security measures concerning the operation and use of this Website. The Data Controller, unless otherwise specified, is the Owner of this Website.

This Website (or this Application)

The means by which the Personal Data of the User is collected and processed.

Service

The service provided by this Website as described in the relative terms (if available) and on this site/application.

European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states of the European Union and the European Economic Area.

Cookie

Cookies are Trackers consisting of small sets of data stored in the User's browser.

Tracker

Tracker indicates any technology - e.g., Cookies, unique identifiers, web beacons, embedded scripts, e-tags, and fingerprinting - that enables the tracking of Users, for example by accessing or storing information on the User’s device.

Types of Data Collected

Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Usage Data; Tracker; number of Users; session statistics; email address. Complete details on each type of Personal Data collected are provided in the dedicated sections of this privacy policy or by specific explanation texts displayed prior to the Data collection. Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website. Unless specified otherwise, all Data requested by this Website is mandatory, and failure to provide this Data may make it impossible for this Website to provide its services. In cases where this Website specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service. Users who are uncertain about which Personal Data is mandatory are welcome to contact the Owner. Any use of Cookies – or of other tracking tools — by this Website or by the owners of third-party services used by this Website serves the purpose of providing the Service required by the User, in addition to any other purposes described in the present document and in the Cookie Policy. Users are responsible for any third-party Personal Data obtained, published, or shared through this Website.

You have the option to sign up for our free services, but you are not required to do so. If you do use our services, the personal information that you provide is very limited. This information is detailed below in the section Services.

Services

Site Services (“Services”) are optional services you can opt into on our site. They are free, and you will not need to provide any financial information.

The Services offered include:

My PharmacyChecker: Some services on our site require signing up for a My PharmacyChecker account. When you sign up for an account with us, we store the following information:

• Email address
• Username
• Password
• First name (optional)
• Last name (optional)

Price Alerts: Price Alerts allow you to sign up to receive email notifications (every month or every three months) alerting you of the latest prices posted on the Site for a drug or drugs you have selected. A My PharmacyChecker account is not required.

The information we collect if you sign up for Price Alerts:

• Drug Name (e.g., Advair Diskus, Januvia, Lipitor, Nexium, Viagra, etc.)
• Drug Strength (e.g.,  20 mg, 100 mg, etc.)
• Drug Quantity (e.g., 30 tablets, 10 capsules)
• Frequency of Alert (e.g., 30 days, 90 days)
• ZIP Code (for U.S. local price alerts only)

Newsletter: The Site’s free newsletter alerts you to important news regarding online pharmacies, drug prices, and international drug importation safety.

The information we collect if you sign up for the Newsletter:

• Email address

Consumer Ratings and Comments: Using Consumer Ratings and Comments, you can rate and comment on your experience with a PharmacyChecker-accredited online pharmacy. A My PharmacyChecker account is required.

The information we collect if you choose to rate and provide feedback about your experience with a PharmacyChecker-accredited online pharmacy:

• Feedback display name
• Comments

Ask PharmacyChecker: Ask PharmacyChecker allows patients to ask our panel of experts a question about online pharmacies, prescription savings, drug importation, and related issues. A My PharmacyChecker account is required.

The information we collect if you enter a question or comment via Ask PharmacyChecker:

• Question (the question that you ask)
• Comments (the comment that you enter)

What Cookies Collect

Generally, from your visit to the Site, we may record your IP address, web browser, what products you searched for to compare prices, and links that you clicked on to go to other sites. During that process, we use cookies to track your session and prevent redundant experiences (such as notifying you of our privacy policy more than once, or asking for your ZIP code multiple times).

During the Site’s Services registration process and use, including when you change your registration information, your computer must accept a cookie. If your browser is set to notify you when you receive a cookie, you'll be prompted to accept the cookie (Yes/No). To use the Services, you must select “Yes” in order for the site to work as intended. If you accept, the cookie will be saved to your device and will remain saved until the cookie's expiration date (or you can choose to delete the cookie at any time).

You can remove cookies at any time by clearing your cache.

PharmacyChecker.com may conduct surveys to better understand our users. All survey information is voluntarily disclosed and will not be associated with the individual users. Cookies are used to track which surveys have already been presented, to prevent users from being presented with or submitting duplicate surveys.

We use Google Analytics 4 to evaluate website usage by analyzing user information in the aggregate, but we do not use that information to identify any individual user. In our use of Google Analytics 4 and including Google Analytics 4 Interests and Demographics, we measure visits to the Site, such as number of visits, pages visited, location of visitors (i.e., New York State, Mexico, Europe), and entrance and exit pages. Google places a cookie on your device that expires 24 months after your last visit to PharmacyChecker.com, which is used to collect anonymous browsing data, including demographic data. This is used to develop content for our users. You can opt out of this through your browser settings or by visiting this webpage: https://tools.google.com/dlpage/gaoptout/.

To learn more, the User may consult the Cookie Policy.

Information that you share with us other than through the Site

We sometimes assist people who use the Site by answering their questions and helping resolve possible customer disputes with pharmacies. You may voluntarily choose to provide personal information, whether it be by phone or email correspondence. We cannot control what you send to us. Unless you give us express permission to do so, we will never share that information with third parties, unless compelled to do so through government request.

Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. An updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

• Users have given their consent for one or more specific purposes. Note: Under some legislations, the Owner may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases. This, however, does not apply whenever the processing of Personal Data is subject to European data protection law;
• provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
• processing is necessary for compliance with a legal obligation to which the Owner is subject;
• processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in the Owner;
• processing is necessary for the purposes of the legitimate interests pursued by the Owner or by a third party.

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular, whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.

Users are also entitled to learn about the legal basis of Data transfers to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or by inquiring with the Owner using the information provided in the contact section.

Retention time

Personal Data shall be processed and stored for as long as required by the purpose they were collected.

Therefore:

• Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
• Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.

The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of a relevant governmental authority.

Once the retention period expires, Personal Data shall be deleted. Therefore, the right of access, the right to erasure, the right to rectification, and the right to data portability cannot be enforced after the expiration of the retention period.

The purposes of processing

The Data concerning the User is collected to allow the Owner to provide its Service, comply with its legal obligations, respond to enforcement requests, protect its rights and interests (or those of its Users or third parties), detect any malicious or fraudulent activity, as well as the following: SPAM protection, Website Analytics, Tag Management, Displaying content from external platforms, interaction with external social networks and platforms and Traffic optimization and distribution.

For more specific information about the Personal Data used for each purpose, the User may refer to the section below: “Detailed information on the processing of Personal Data”.

Detailed information on the processing of Personal Data

Personal Data is collected for the following purposes and using the following services:

Analytics 

The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior. Google Analytics 4 is a web analysis service provided by Google LLC (“Google”). Google utilizes the Data collected to track and examine the use of this Website, to prepare reports on its activities, and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. Personal Data processed: Tracker; Usage Data. Place of processing: United States – Privacy Policy – Opt Out. 

Displaying content from external platforms

This type of service allows you to view content hosted on external platforms directly from the pages of this Website and interact with them. This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

Interaction with external social networks and platforms

This type of service allows interaction with social networks or other external platforms directly from the pages of this Website.

The interaction and information obtained through this Website are always subject to the User’s privacy settings for each social network.  

This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it. 

It is recommended to log out from the respective services in order to make sure that the processed data on this Website isn’t being connected back to the User’s profile.

Facebook Like button and social widgets (Meta Platforms, Inc.) 

The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Meta Platforms, Inc. Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy.  

SPAM protection – Google reCAPTCHA (Google LLC)

This type of service analyzes the traffic of this Website, potentially containing Users' Personal Data, with the purpose of filtering it from parts of traffic, messages, and content that are recognized as SPAM.

Google reCAPTCHA is a SPAM protection service provided by Google LLC. The use of reCAPTCHA is subject to the Google privacy policy and terms of use. Personal Data processed: Tracker; Usage Data.

Place of processing: United States – Privacy Policy. 

Tag Management – Google Tag Manager (Google LLC)

This type of service helps the Owner to manage the tags or scripts needed on this Website in a centralized fashion.

This results in the Users' Data flowing through these services, potentially resulting in the retention of this Data.

Google Tag Manager is a tag management service provided by Google LLC. Personal Data processed: Usage Data. Place of processing: United States – Privacy Policy. 

Traffic optimization and distribution 

Personal information is stored in our Amazon Web Services (AWS) database. All Personal Data entered on the site is encrypted before passing through the network. Our Content Distribution Network (CDN) only holds static documents like images, company PDFs, etc. The CDN is powered by CloudFront.

The Rights of Users

Users may exercise certain rights regarding their Data processed by the Owner.

In particular, Users have the right to do the following:

• Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
• Object to the processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
• Access their Data. Users have the right to learn if their Data is being processed by the Owner, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the Data undergoing processing.
• Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
• Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, the Owner will not process their Data for any purpose other than storing it.
• Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from the Owner.
• Receive their Data upon request in a structured, commonly used, and machine-readable format. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User's consent, on a contract which the User is part of, or on pre-contractual obligations thereof.
• Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.

Details about the right to object to processing

Where Personal Data is processed for a public interest, in the exercise of an official authority vested in the Owner or for the purposes of the legitimate interests pursued by the Owner, Users may object to such processing by providing a ground related to their particular situation to justify the objection.

Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn whether the Owner is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.

How to exercise these rights

Any requests to exercise User rights can be directed to the Owner through the contact details provided in this document. Such requests are free of charge and will be answered by the Owner as early as possible and always within 30 days, providing Users with the information required by law. Any rectification or erasure of Personal Data or restriction of processing will be communicated by the Owner to each recipient, if any, to whom the Personal Data has been disclosed, unless this proves impossible or involves disproportionate effort. At the Users’ request, the Owner will inform them about those recipients.

How and when we are expected to handle your request

We will respond to your request without undue delay, but in all cases and at the latest within 30 days of its receipt. Should we need more time, we will explain to you the reasons why and how much more time we need. We do not charge a fee to respond to your request.

Additional information about Data collection and processing

Legal action

The User's Personal Data may be used for legal purposes by the Owner in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services. The User declares to be aware that the Owner may be required to reveal personal data upon request of public authorities.

Additional information about User's Personal Data

In addition to the information contained in this privacy policy, this Website may provide the User with additional and contextual information concerning particular Services or the collection and processing of Personal Data upon request.

System logs and maintenance

For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) or use other Personal Data (such as the IP Address) for this purpose.

Information not contained in this policy

More details concerning the collection or processing of Personal Data may be requested from the Owner at any time. Please see the contact information at the beginning of this document.

Changes to this privacy policy

The Owner reserves the right to make changes to this privacy policy at any time by updating this page and possibly within this Website. Should the changes affect processing activities performed on the basis of the User’s consent, the Owner shall collect new consent from the User, where required.

How to remove your information

You can get PharmacyChecker.com to remove your personal and any other information about you from our databases by contacting us at privacy@pharmacychecker.com. We will remove such information within one month of your request. That information will be limited to your name, username, password, and email address.

How to request your personal information

You can request your personal information from PharmacyChecker.com by emailing us at privacy@pharmacychecker.com, including in the Subject line “My personal information request” and including in the body of the email the username associated with your account.

We will then provide you with the personal data that is stored in the PharmacyChecker.com database in a comma-separated values (CSV) text file that can be imported into commonly used spreadsheet programs. That information will include name, username, and email address. We will not send a password; however, to prevent misuse and identity theft, we will delete your password from our system within 30 days of your request to do so.

This privacy policy relates solely to this Website, if not otherwise stated within this document.

Last revised: April 21, 2025